Covid-19

Dear Agent World family,

First and foremost, we want to express our sincere concern for everyone who has been impacted by the coronavirus (COVID-19). The recent spread of the Coronavirus has reduced travel amongst business and leisure travelers, affecting the industry on a large scale.

As news about the coronavirus (COVID-19) continues to unfold, we are continually monitoring new travel advisories and new information issued by the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and the US Department of State.

Some airlines are offering adjustments to cancellation policies and change fees with fare flexibility: www.support.google.com/travel/answer/9775551?p=flex_tickets&hl=en

What you can do to stay healthy
Whether you’re at home or traveling, the WHO recommends practicing good hygiene to protect yourself against the virus — by washing your hands frequently with soap or alcohol-based sanitizer, maintaining distance between yourself and anyone who is coughing or sneezing, and avoiding touching your eyes, nose and mouth. If you become sick, please seek medical attention quickly and avoid contact with other people.

Keeping you informed
To reassure your clients, find out about cancellations and refunds from our travel suppliers:
Alitalia: www.alitaliaagent.com/travel-exceptions
Cabo Verde Airlines: www.caboverdeairlines.com/covid19-flightsuspension
Expedia: www.expedia.com/lp/coronavirus-travel
Hebridean: www.hebridean.co.uk/en/corona-covid-19
LOT: www.lottravelagents.com/advisories-and-alerts-for-covid-19

What’s next?
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